STR defines Quality as the result of all activities of the company, worldwide, being planned, deployed, and controlled to effectively and efficiently meet or exceed requirements as defined by our customers. Our worldwide quality assurance program, Quality in Action, establishes the minimum control system requirements to achieve Quality. We do this by identifying, understanding, and managing the risk factors that challenge our ability to plan and control our business processes to meet and exceed those requirements.

Our goal is “excellence” in everything we do, in every corner of the world; we will accept nothing less than superior Quality - that exceeds our customers’ expectations 100% of the time.